Automated accessibility results for www.consumerprotection.govt.nz

Ministry of Business, Innovation and Employment

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June 2026 scan

Rank: #158 of 489 websites, #1 = worst
Avg. issues: 1.64 issues/page
Issues found: 983
Pages scanned: 300 200 with issues
Issue types: 10

View all issues

Trend

Avg. issues per page for this website, by quarter.

More details

Critical issues: 122
Serious issues: 861
Moderate issues: 0
Minor issues: 0
Pages scanned (mobile): 300
Pages scanned (desktop): 300
Mobile issues: 515
Desktop issues: 468

Top 3 issue groups

Showing 3 of 231 issue groups, ranked by detected instances.

These groups account for 190 of this website's 983 detected issue instances (19%).

1. color-contrast

WCAG Success Criterion 1.4.3 Contrast (Minimum) (Level AA)

Ensure the contrast between foreground and background colors meets WCAG 2 AA minimum contrast ratio thresholds

<input type="text" name="PageLink" value="https://www.consumerprotection.govt.nz/help-product-servic…

70 instances on 35 pages Mobile: 35 instances · Desktop: 35 instances

Affected pages (35)

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/469 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/540 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/543 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/55 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/632 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/66 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/719 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/720 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/724 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/727 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/731 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/734 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/735 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/736 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/737 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/738 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/740 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/746 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/750 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/751 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/752 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/753 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/754 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/755 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/756 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/766 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/767 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/770 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/771 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/804 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/831 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/844 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/85 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/855 Mobile 1 · Desktop 1

Share page via email | Consumer Protection https://www.consumerprotection.govt.nz/email-share/index/872 Mobile 1 · Desktop 1

2. aria-input-field-name

WCAG Success Criterion 4.1.2 Name, Role, Value (Level A)

Ensure every ARIA input field has an accessible name

<ul class="optionset form-group--no-label" id="FeedbackForm_getFeedbackForm_FeedbackUseful" role="li…

60 instances on 30 pages Mobile: 30 instances · Desktop: 30 instances

Affected pages (30)

Consumer Guarantees Act | Consumer Protection https://www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act Mobile 1 · Desktop 1

Credit Contracts and Consumer Finance Act | Consumer Protection https://www.consumerprotection.govt.nz/general-help/consumer-laws/credit-contracts-and-consumer-finance-act Mobile 1 · Desktop 1

Fair Trading Act | Consumer Protection https://www.consumerprotection.govt.nz/general-help/consumer-laws/fair-trading-act Mobile 1 · Desktop 1

Consumer rights when buying a car | Consumer Protection https://www.consumerprotection.govt.nz/general-help/consumer-rights-finder/after-buying-a-car Mobile 1 · Desktop 1

Check your rights with events and flights | Consumer Protection https://www.consumerprotection.govt.nz/general-help/consumer-rights-finder/check-your-rights-with-events-and-flights Mobile 1 · Desktop 1

Check your rights with products | Consumer Protection https://www.consumerprotection.govt.nz/general-help/consumer-rights-finder/products Mobile 1 · Desktop 1

Saving at the supermarket with unit prices | Consumer Protection https://www.consumerprotection.govt.nz/general-help/guide-to-buying-smart/saving-at-the-supermarket-with-unit-prices Mobile 1 · Desktop 1

Gather evidence to support your complaint | Consumer Protection https://www.consumerprotection.govt.nz/general-help/how-to-complain/gather-evidence-to-support-your-complaint Mobile 1 · Desktop 1

Get a final decision on a complaint | Consumer Protection https://www.consumerprotection.govt.nz/general-help/how-to-complain/get-a-final-decision-on-a-complaint Mobile 1 · Desktop 1

Know your rights to a refund, replacement or repair | Consumer Protection https://www.consumerprotection.govt.nz/general-help/how-to-complain/know-your-rights-to-a-refund-replacement-or-repair Mobile 1 · Desktop 1

Making a claim through the Disputes Tribunal | Consumer Protection https://www.consumerprotection.govt.nz/general-help/how-to-complain/making-a-claim-through-the-disputes-tribunal Mobile 1 · Desktop 1

Impacts of extreme weather events – Information for consumers | Consumer Protection https://www.consumerprotection.govt.nz/general-help/impacts-of-extreme-weather-events-information-for-consumers Mobile 1 · Desktop 1

Card payment surcharges | Consumer Protection https://www.consumerprotection.govt.nz/general-help/ways-to-buy-and-pay/card-payment-surcharges Mobile 1 · Desktop 1

Online shopping | Consumer Protection https://www.consumerprotection.govt.nz/general-help/ways-to-buy-and-pay/online-shopping Mobile 1 · Desktop 1

Obligations under the Consumer Guarantees Act | Consumer Protection https://www.consumerprotection.govt.nz/guidance-for-businesses/complying-with-consumer-laws/obligations-under-the-consumer-guarantees-act Mobile 1 · Desktop 1

Payment problems | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/borrowing-money/payment-problems Mobile 1 · Desktop 1

Buying a house after a natural disaster | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/buying-or-renting-a-house/buying-after-natural-disasters Mobile 1 · Desktop 1

Solving issues with your landlord or property manager | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/buying-or-renting-a-house/solving-issues-landlord-property-manager Mobile 1 · Desktop 1

Solving issues with your car dealer | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/cars/solving-issues-car-dealer Mobile 1 · Desktop 1

Urgent recall and advisory for Serene bathroom heaters | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/electronics-and-appliances/serene-bathroom-heaters-recall Mobile 1 · Desktop 1

Making a complaint about your financial service provider | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/managing-money/how-to-complain-about-your-financial-service-provider Mobile 1 · Desktop 1

Insurance | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/managing-money/insurance Mobile 1 · Desktop 1

Investing | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/managing-money/investing Mobile 1 · Desktop 1

Accommodation | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/travel-and-events/accommodation Mobile 1 · Desktop 1

Travel insurance | Consumer Protection https://www.consumerprotection.govt.nz/help-product-service/travel-and-events/travel-insurance Mobile 1 · Desktop 1

Check for button batteries this Christmas | Consumer Protection https://www.consumerprotection.govt.nz/news-and-media/check-for-button-batteries-this-christmas Mobile 1 · Desktop 1

Working together to support young consumers | Consumer Protection https://www.consumerprotection.govt.nz/news-and-media/working-together-to-support-young-consumers Mobile 1 · Desktop 1

Audio and visual guide to the Consumer Guarantees Act | Consumer Protection https://www.consumerprotection.govt.nz/research-and-resources/audio-and-visual-guide-to-the-consumer-guarantees-act Mobile 1 · Desktop 1

Research | Consumer Protection https://www.consumerprotection.govt.nz/research-and-resources/research Mobile 1 · Desktop 1

Test your consumer knowledge | Consumer Protection https://www.consumerprotection.govt.nz/research-and-resources/test-your-consumer-knowledge Mobile 1 · Desktop 1

3. aria-required-children

WCAG Success Criterion 1.3.1 Info and Relationships (Level A)

Ensure elements with an ARIA role that require child roles contain them