Automated accessibility results for www.passports.govt.nz

Department of Internal Affairs

June 2026 scan

Rank
#221 of 489 websites, #1 = worst
Avg. issues
0.76 issues/page
Issues found
47
Pages scanned
31 22 with issues
Issue types
4

View all issues

Trend

Avg. issues per page for this website, by quarter.

More details

Critical issues
4
Serious issues
43
Moderate issues
0
Minor issues
0
Pages scanned (mobile)
31
Pages scanned (desktop)
31
Mobile issues
15
Desktop issues
32

Top 3 issue groups

Showing 3 of 8 issue groups, ranked by detected instances.

These groups account for 39 of this website's 47 detected issue instances (83%).

1. link-in-text-block

WCAG Success Criterion 1.4.1 Use of Color (Level A)

Ensure links are distinguished from surrounding text in a way that does not rely on color

<a href="https://www.passports.govt.nz" class="ga-track-nav-breadcrumbs internal-link">Home</a>

30 instances on 22 pages Mobile: 9 instances · Desktop: 21 instances

Affected pages (22)
About this site | New Zealand Passports https://www.passports.govt.nz/about-this-site Mobile 1 · Desktop 1
Change your name or gender | New Zealand Passports https://www.passports.govt.nz/change-your-name-or-gender Mobile 0 · Desktop 1
Change your gender in your passport | New Zealand Passports https://www.passports.govt.nz/change-your-name-or-gender/change-your-gender-in-your-passport Mobile 1 · Desktop 1
Change your name in your passport | New Zealand Passports https://www.passports.govt.nz/change-your-name-or-gender/change-your-name-in-your-passport Mobile 1 · Desktop 1
Contact us | New Zealand Passports https://www.passports.govt.nz/contactus Mobile 1 · Desktop 1
Send us an email | New Zealand Passports https://www.passports.govt.nz/contactus/enquiry-form Mobile 0 · Desktop 1
In any other country | New Zealand Passports https://www.passports.govt.nz/contactus/in-any-other-country Mobile 0 · Desktop 1
In Australia | New Zealand Passports https://www.passports.govt.nz/contactus/in-australia Mobile 0 · Desktop 1
In New Zealand | New Zealand Passports https://www.passports.govt.nz/contactus/in-new-zealand Mobile 0 · Desktop 1
In the United Kingdom | New Zealand Passports https://www.passports.govt.nz/contactus/in-the-united-kingdom Mobile 0 · Desktop 1
Continue or check your online application | New Zealand Passports https://www.passports.govt.nz/continue-or-check-your-application Mobile 0 · Desktop 1
Lost and stolen form | New Zealand Passports https://www.passports.govt.nz/lost-and-stolen-form Mobile 0 · Desktop 1
Passport has been lost, stolen, damaged, or involved in a data breach or scam | New Zealand Passports https://www.passports.govt.nz/lost-stolen-passport Mobile 1 · Desktop 1
Paper application forms | New Zealand Passports https://www.passports.govt.nz/paper-application-forms Mobile 0 · Desktop 1
Passport costs | New Zealand Passports https://www.passports.govt.nz/passport-costs Mobile 1 · Desktop 1
Passport courier costs | New Zealand Passports https://www.passports.govt.nz/passport-costs/passport-courier-costs Mobile 0 · Desktop 1
Passport timeframes | New Zealand Passports https://www.passports.govt.nz/passport-costs/passport-timeframes Mobile 0 · Desktop 1
Passport photos | New Zealand Passports https://www.passports.govt.nz/passport-photos Mobile 1 · Desktop 1
Travel information | New Zealand Passports https://www.passports.govt.nz/travel-information Mobile 0 · Desktop 1
Urgent travel | New Zealand Passports https://www.passports.govt.nz/urgent-travel Mobile 1 · Desktop 1
What you need for your application | New Zealand Passports https://www.passports.govt.nz/what-you-need-for-your-application Mobile 0 · Desktop 1
Certificate of identity or refugee travel document | New Zealand Passports https://www.passports.govt.nz/what-you-need-for-your-application/certificate-of-identity-or-refugee-travel-document Mobile 1 · Desktop 0

2. link-in-text-block

WCAG Success Criterion 1.4.1 Use of Color (Level A)

Ensure links are distinguished from surrounding text in a way that does not rely on color

<a href="https://www.passports.govt.nz/contactus" class="ga-track-nav-breadcrumbs internal-link">Con…

5 instances on 5 pages Mobile: 0 instances · Desktop: 5 instances

Affected pages (5)
Send us an email | New Zealand Passports https://www.passports.govt.nz/contactus/enquiry-form Mobile 0 · Desktop 1
In any other country | New Zealand Passports https://www.passports.govt.nz/contactus/in-any-other-country Mobile 0 · Desktop 1
In Australia | New Zealand Passports https://www.passports.govt.nz/contactus/in-australia Mobile 0 · Desktop 1
In New Zealand | New Zealand Passports https://www.passports.govt.nz/contactus/in-new-zealand Mobile 0 · Desktop 1
In the United Kingdom | New Zealand Passports https://www.passports.govt.nz/contactus/in-the-united-kingdom Mobile 0 · Desktop 1

3. link-in-text-block

WCAG Success Criterion 1.4.1 Use of Color (Level A)

Ensure links are distinguished from surrounding text in a way that does not rely on color

<a href="https://www.passports.govt.nz/change-your-name-or-gender" class="ga-track-nav-breadcrumbs i…

4 instances on 2 pages Mobile: 2 instances · Desktop: 2 instances

Affected pages (2)
Change your gender in your passport | New Zealand Passports https://www.passports.govt.nz/change-your-name-or-gender/change-your-gender-in-your-passport Mobile 1 · Desktop 1
Change your name in your passport | New Zealand Passports https://www.passports.govt.nz/change-your-name-or-gender/change-your-name-in-your-passport Mobile 1 · Desktop 1

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